Lobsang1979
Chieftain
Sorry. It's an insult under any circumstances.
Really? What's their other source of revenue? It's that sort of "new" thinking which contributes to the high mortality rates among software companies. "Customers? We don't need no stinking customers!"![]()
No, it's only an insult if one takes it that way. Speak for yourself please, not for others. Saying 'sorry' first does not change my viewpoint, nor validate yours as the only point of view.

As for their revenue, they are not receiving continuous revenue per month from yourself. They received revenue from your initial purchase, which would have covered company running costs, after which the profits would have been distributed amongst shareholders or have been invested so as to provide continual income. This is not "new thinking", but merely the business practice of companies that are not run from a garage or basement.
Yes, a company would not survive without its customers. You bought BTS on day of release, pre-order, according to an earlier thread. I noted your enthusiasm at receiving the product within that thread. Congratulations, you have added revenue to the companies involved in creating BTS. You then complain about the state of the product you have bought after parting with your money, which I agree gives you a moral justification to complain about the quality. However, having already parted with money on day of release, you have no standing to use your financing of the companies as a basis of complaint. You have in fact contributed to the trend of games companies releasing bugged software by offering the publishers no financial chastisement regarding the now widespread practice of releasing bugged software.
As for high mortality rates amongst software companies, I can only think of one that produced seriously good games but were failed by publishers in recent memory: Troika (i.e. Vampire: Bloodlines). I do remember the late 80s, early 90s, when games companies went bust more frequently because of discerning customers like myself who read independent reviews before purchasing. These days, so long as people keep buying products on day of release, publishers are there to keep them afloat and fund new projects.
