[Resolved] Game Icons Corrupted

[gozzle]

Various icons in the game interface are corrupted, giving garbled pixels. See screenshot below:

Screen Shot 2016-10-29 At 3.44.32 PM

• gozzle
• Oct 29, 2016

Image showing corrupted images in tech tree

I have restarted and reloaded the game and the issue persists.

I am playing on a Macbook Pro (Retina 15-inch Mid 2015), with Graphics options as per the screenshots below:

Screen Shot 2016-10-29 At 3.58.09 PM

• gozzle
• Oct 29, 2016

Graphics options

Screen Shot 2016-10-29 At 3.58.13 PM

• gozzle
• Oct 29, 2016

Graphics options part 2

My computer's specs are:

OS: MacOS X 10.11.6
Processor: 2.2GHz Intel Core i7
Memory: 16GB 1600 MHz DDR3
Graphics: Intel Iris Pro 1536MB


This is not game breaking, but is clearly a bug. Please let me know if there's any more information I can provide which would help you fix it.

Many thanks.

 

[Browd]

Have you tried revalidating your game files through Steam? Have you run a Benchmark test?

 

[gozzle]

Have you tried revalidating your game files through Steam? Have you run a Benchmark test?

Thanks for your suggestions. I've just validated the game cache in Steam: no problems were detected, and the issue is still there. I've run a benchmark test, but not sure what this is supposed to tell me other than frame rate? Screenshot of the benchmark below in case it helps you more than it helps me

 

[Browd]

That appears to be a very slow frame time and very low frames per second (mine is usually over 70 FPS and doesn't drop below 40 FPS). You might need to reduce various graphics options, but I have no idea how the benchmark results compare as between Mac and PC, so you might post over at the Mac forum (http://forums.civfanatics.com/forums/civ6-macintosh.552/) to find out the experience of other Mac users.

 

[gozzle]

Yes, I've upped a few graphics settings higher than they need to be because I prefer to see pretty things slowly than ugly things smoothly, but that's personal preference. I don't think it has anything to do with the corrupted icons which are the subject of this bug report, since those appear consistently no matter the graphics options I set.

A bit more information: I'm running version 1.0.0.26 (143190) of the game, and the icons which are corrupted depend on the context as well as which icon they are. For instance, the "Pasture" icon is glitchy in the Tech Tree, but not when displayed in the "Tech Completed" popup.

All the notification icons which appear down the right hand side of the screen appear glitchy, as well as things in many other locations (leader portraits in the top right, and clock icons in time-to-produce section of city screen, for instance). See image below:

 

[gozzle]

Update for the record: after upgrading to OSX Sierra (10.12.1) this issue seems to have resolved itself.