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Verizon DSL connection problems

Discussion in 'Civ2 - Technical Support' started by eric_r_furman, Mar 9, 2006.

  1. eric_r_furman

    eric_r_furman Chieftain

    Mar 8, 2006
    I have solved this problem and am posting here to potentialy help any others
    who may have the same problem. This fix is for a Westell 6100 DSL Modem.
    You will not be able to get Verizon Tech support for this problem. They do
    not want you doing this, but it is the 'only' way to get Civ2 to work. The
    problem stems from the fact that Civ2 does not want to be passed on by
    DHCP. It needs a static IP. This is not entirely true, it just doesn't seem
    to want to be passed on by the 'Modems' DHCP. You ned to disable bridged
    routing and DHCP in the Modem. This will allow Verizon's DHCP server to
    assign a IP address right to your computer insted of to the Modem. Since
    after doing this your computer will be connected directly to the Internet
    make sure you have a firewall on it. You may even want to 'undo' this when
    not playing Civ. The procedure follows;

    first hookup your westell 6100 dsl router/modem
    standard power/phone/cat5 out to your computer nothing in between (like another router or something)
    you computer should be set to receive an ip address automatically (dhcp)
    your comp will get an address like or something
    you can check this by opening a command prompt ( start ---> run ----> command --- press ok)
    you'll get a black screen with white letters type: ipconfig (then press enter)
    you should get something that looks like this:
    (if you don't you may need to reset the westell 6100 dsl router/modem, you can do so by pressing the tiny
    button on the back with a pen or something)

    Windows IP Configuration

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : myhome.westell.com
    IP Address. . . . . . . . . . . . :
    Subnet Mask . . . . . . . . . . . :
    Default Gateway . . . . . . . . . :

    open a web browser to (this is the default address of your westell 6100 )

    you will get a prompt for username/password:
    the defaults are --->
    username: admin
    password: password

    You will get a splash screen asking you to change your username and password.
    (This is a good idea since straight out the box they are common knowledge.)

    Press the Change button (after you get that all filled out.)

    You will then be taken to a connection overview page.

    You'll see something like:


    Connection Overview

    DSL Connect Rate (Down/Up) xxxx KBits/Sec by xxx KBits/Sec

    Connection Name Connection Status
    Routed Bridge UP (release) (renew)


    Click the (release) button to free up that public ip.

    Should reload quickly back to almost the same page, but connection status will be down.

    Next from the top menu select: Configuration ----> DHCP Configuration

    In this menu change DHCP Server from Private Lan to OFF

    Then click the Save button once the page reloads.

    Click ok at the save and reconfigure DHCP prompt box.

    Next from the top menu select: Configuration ----> VC Configuration

    You'll see:

    Status VPI VCI Protocol
    enable x xx Bridge (edit)
    disable x xx Bridge (edit)
    disable x xx Bridge (edit)
    disable x xx Bridge (edit)
    disable x xx Bridge (edit)
    disable x xx Bridge (edit)
    disable x xx Bridge (edit)

    bridge broadcast (checked)
    bridge multicast (checked)
    spanning tree protocol (unchecked)

    (save filter settings)

    Click the edit button of the only one that is enabled, it was the first one on the list on mine.

    You will get a popup configuration window.

    You can leave the top section alone, look specifically at the VCx - Bridge Settings

    Look for the Mode: on the drop down box change the mode from router bridge to bridge.

    Then click set VC

    Click OK at the Set this Bridge VC configuration.

    Click Ok at the "The modem must be reset in order for the new configuartion to take affect"
    "Do you wish to reset now?"

    You'll get a splash screen saying "Resetting Modem"

    If you wanna make anymore changes in there, now is the time. Otherwise close your browser window.

    Then you should open an MS-DOS prompt (or type it in the 'RUN' window)
    and type; ipconfig /renew_all

    If you do another ipconfig you should now have a public ip address not the 192.x.x.x address

    If you want to add your own wireless or regular router hook it up and have it grab the public ip address and then pass out it's own dhcp
    addresses or whatever floats your boat. The Westell 6100 dsl router is now simply acting as a modem.
  2. almare2

    almare2 Chieftain

    Jan 20, 2009
    Hello, thanks for the instructions. The procedure is a little different now but they worked like a charm!

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