You must not have been playing Civ5 for long

Firaxis stated 3 years ago that they would deliver pitboss soon after release of Civ5, but not at release. If 3 years is "soon" then it is completely logical to be somewhat cynical when then now also say they they are working on an app and it will come "soon". You should also know that I am a long time civ player, run a civ MP league and have been a volunteer tester for Firaxis with Civ3 and Civ4 in the past. So it is not like I have not supported Firaxis in the past.
But Civ5 MP is dead right now and the blame is squarely on the shoulders of 2K/Firaxis for not fixing MP in 3 years. Even if this patch fixes most of what ails the MP code, it is likely a good 2 years too late to bring the MP community back at all.
If you think I am cynical about Firaxis, the hundreds of players I once had in the league have voted with their feet and left Civ for other games :-/
CS