Camera panning freeze

This issue plagued me every two-four turns.
Ever since I installed the new NVidia driver for my video card, the game hasn't froze in over one hundred turns. Now it just crashes at the same turn, but that's a seperate issue.

..........what a mess. :(

Well, for me the new NVIDIA drivers had no effect, i tried tokala's suggestion and so far only had one crash but i need to test it further. But until Firaxis fixes this, i guess its load -> play for 3 or 4 turns -> crash -> load, etc :(

If only loading was a bit faster...
 
I hear ya! Now that the game crashed on me at turn 566 and won't continue, I'm pretty much done with it. It's hard to let go of something that you played for hours and hours and hours and just accept it that you can't finish it.

It's not like the game is going to be fixed anytime soon anyway. Oh well, they got my $50, nothing I can do about it now except learn from my mistakes for the future.
 
It was my video card. The guy who is working on it said that it overheated the card which is like blowing a fuse in a house. Got the dreaded "fatal error message" and couldn't even get back into windows. He ordered a new and much more powerful video card and will install it by Thursday. The interesting question is...was it the weakness of the card or the weakness of bugs in the game? Will let you know...Dave
 
Overheating video card is by definition due to insufficient cooling/faulty design by the card manufacturer. Any computer hardware has to tolerate 100% load.
After all you are paying for all those transistors, you should be better able to use them, no? ;)

The fact that it blew while playing Civ5 means just that Civ5 makes better use of the hardware than other games, and exposed the underlying fault.

More expensive cards tend to come with a better cooling system, but even those can fall victim to a to tight or even faulty design, and this is more prevalent then most people think.
 
A recent patch added a new game option that's supposed to help with these crashes. Go to Menu --> Options --> Interface Options and deselect Auto Unit Cycle. We'd be interested to hear whether or not this helps with the specific crash that's being discussed in this thread.
 
this could help some - but not enough, by far.
With this option, there is much less scrolling, but you still need to scroll sometimes and it doesn't always crash when it's jumping on the next unit... in one of my games, it even frooze once when entering the city screen!

I will try the other workaround now, the one mentioned above (where u load the whole terrain at startup) but I am not really optimistic :(
 
here is a short update...

... the tweak from Tokala seems to have a bit of a positive effect... but I still am getting pretty regular freezes.
I also tried to disable the "auto-jump-to-next-unit"-thing (which could be pretty annoying, because of the order it chooses) but I found it is even more annoying to have to manually tell the game to jump to the next unit all the time... not much improvement here...
 
To update my situation...IT was more than my video card. With lots more ram and everything added to this one it is still a no-go...I started a new Huge Map game and when I got to the late 1700's with lots of cities....FREEZE. And my computer guy told me....no, to the needed cooling on my machine...it has to be something in the game.When it pans fast with lots of cities, you begin seeing gray splotches on the map and voila...Freeze. This is a great game....but, the testing on it must have been by a kindergarten class....geez
 
I am having the same issue as the OP. To temporary make the game play functional on a huge map, until a patch resolves the problem, I found that starting a turn in strategic map view will prevent the problem, or panning at the highest magnification possible.

System Specifications
Intel Core i7-950 @ 4.0 GHz
GTX 460 2GB (SLI 4GB) + GTX 450 1GB (PhyX)
A-Data 12GB (2GBX3) DDR3/1600 MHz
GigaByte GA-X58A-UD3R
Corsair HX1000W
Windows 7 Professional 64-Bit
 
To temporary make the game play functional on a huge map, until a patch resolves the problem, I found that starting a turn in strategic map view will prevent the problem, or panning at the highest magnification possible.

mmmh... just tried "highest magnification possible". Didn't help my game... game still frooze...

"starting a turn in strategic map view"... how do you do that? R u actually waiting for the computers turn to finish and then in the split second between the last computer turn and yours press F10? Or do you switch to strategic view during computers turn (at the end of your turn)? Does this help you to not crash during your own turns as well? I would love a (even temporary) solution, but haven't found one yet... I will try to switch to strategic view at the end of my turn.
 
well - the strategic view certainly helps, but then I could play Civ I for the same grafic features.
and it still crashes once you switch back to "normal mode". For "save" play you would have to switch to strategic view whenever you move the camera...

it helped reduce the crashes I got in the beginning of each turn to switch to strategic view at the end of each turn... but this is less than a workaround, since it still crashes and reduces grafic to 1980s ...
 
I'm also having the same problem. in both DX9 & DX10/11.
I'm running... core2 duo 2.2 / Nv9800GT

It started happening more and more, the larger my civ got on a huge map.
I since started a new game on a standard map and haven't got a single freeze in over 800 turns.
 
Started my first Huge map and ran in to this problem. The game will not make it from 1930 to 1940 sometime around 1938/39 when I am doing a long screen jump (usually going to pay off a City State on the other side of the world). The map will freeze during the jump with most of it half drawn and the music stops. I tried verifying cache through steam like it said earlier in this thread and that creates a new problem. It constantly says one file failed to verify and will be reacquired. The first time I ran it it said two and then it downloaded something. After that download was complete it said one file redownloded and has done that at least ten times and still says one file failed to verify. I defraged the cache and that did not help. Should I reinstall the whole game?
 
Should I reinstall the whole game?

no - reinstalling is a bunch of work and won't help you. The freeze is a bug, which I hope will be fixed some time in the future (they haven't announced it in the next patch, therefore don't get your hopes to high) - until then, everybody experiencing the freeze will have to either play on standard or smaller maps or switch to strategic view.
 
Started my first Huge map and ran in to this problem. The game will not make it from 1930 to 1940 sometime around 1938/39 when I am doing a long screen jump (usually going to pay off a City State on the other side of the world). The map will freeze during the jump with most of it half drawn and the music stops. I tried verifying cache through steam like it said earlier in this thread and that creates a new problem. It constantly says one file failed to verify and will be reacquired. The first time I ran it it said two and then it downloaded something. After that download was complete it said one file redownloded and has done that at least ten times and still says one file failed to verify. I defraged the cache and that did not help. Should I reinstall the whole game?

If verifying the cache isn't working, you could delete all the files in C:\Users\(user name)\Documents\My Games\Sid Meier's Civilization 5\cache. They should be recreated when you restart the game. (If I did this, I would move the files elsewhere, but I'm probably over cautious.) As noted, this most likely won't fix your specific problem, though.
 
I also have a freeze/crash problem regarding quick pans on a Huge map in the late (1930ish) game.

Windows 7
Core i7
2x Nvidia 275
16 GB RAM

For me, the crash is most likely to happen just after loading the game. If there are notifications active, an almost sure way to trigger one is to just click on a couple. The super-fast map scroll coupled with having to load textures coupled with displaying that gold selection aura causes a crash almost every time.

I can avoid it most times by simply manually scrolling to active areas of the map and waiting for everything to load first. I've taken to saving much more frequently, though, because at some point after you've visited too many places, old areas of the map will be uncached and have to be reloaded. Scrolling quickly past those areas (Choose Production comes to mind) can trigger a crash.

On systems with less video/system RAM available, I imagine that would happen much more frequently, as whatever cache is being emptied would likely have to do so more often.
 
For me, the crash is most likely to happen just after loading the game. If there are notifications active, an almost sure way to trigger one is to just click on a couple. The super-fast map scroll coupled with having to load textures coupled with displaying that gold selection aura causes a crash almost every time.

I've had the exact problem as well, game locks up, with certain notifications, sending the view instantaneously across a huge map. However in my instance, the crash occurs only from a high elevation, low magnification of the map.

On systems with less video/system RAM available, I imagine that would happen much more frequently, as whatever cache is being emptied would likely have to do so more often.
Which may explain why in my case, the game freezing occurs only from a high elevation opposed to low elevation of the map. These problems definitely point to how the VRAM cache is implemented in a huge map, may not be optimized, leading to memory leaks, or errors. The crashes may be attributed to the lack of on board memory and the combination of how the VRAM cache operations are regulated, but since this problem is present when I am running 2GB GTX 460s, with others experiencing the same problem it seems more on the software than hardware. Hopefully, the next patch will resolve this problem among the other bugs and improvements necessary for this game.


well - the strategic view certainly helps, but then I could play Civ I for the same grafic features.
and it still crashes once you switch back to "normal mode". For "save" play you would have to switch to strategic view whenever you move the camera...

it helped reduce the crashes I got in the beginning of each turn to switch to strategic view at the end of each turn... but this is less than a workaround, since it still crashes and reduces grafic to 1980s ...

I also had crashes switching from strategic view to the 3D environment, but only from viewing the 3D environment from the a high elevation (lowest magnification), haven't had an crash yet scrolling across the normal map view at the lowest elevation (highest magnification) - although it will lag at times especially in a highly developed area with many cities and units. However, for scrolling across large distances in a huge map, I will still perform the action in strategic view, and switch to normal view. I've also noticed while monitoring the GPU activity and temperatures, that it seems to idle while in strategic view, and activity jumps instantaneously as it begins to render the huge map in normal view, this level of idle/activity in strategic view differs significantly from what I've observed with the activity when starting the application, and loading a saved game. Additionally, I've also had issues loading a huge map saved game. Crashes are persistent with huge map saved games that were saved after all unit orders are issued, right before one would initiate the next turn. What I see during the crash is a view of my civilization from highest elevation, with rendering incomplete at the outer edges of the screen. However, saving a huge map right after a turn, hovered over a selected unit that requires an order, seems to allow me to successfully load the map, as the view after loading a saved game is centered around that particular unit at a low elevation.
 
I don't know how universal a fix this is, but I managed to avoid the crash on my current game by launching the DX9 version of the game. Everything's a lot faster in DX9, actually...I don't know if the crash is due to something in the DX10 implementation or if it's just a side effect of things being slower (threading race condition, etc.), but I suppose this is at least a potential workaround for those late-game, large-map panning crashes.
 
Man, forget DX10. The DX9 version actually looks a lot better. Lots of little problems are actually fixed in that version - particle effects appear to be missing in DX10. In the 9 version, pillaged improvements smoke so you can tell they're pillaged, oil is visible in the water, etc. Little touches, too, like the lighthouse actually casting a beam of light in a circle.
 
I am running DX9 from the beginning (still have WinXP) and am experiencing the panning freeze still. Therefore it is not DX10-only. Maybe Win7+DX9 works better, though... can't test it.
 
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