It's common for movies that I think are good, but are kinda weird or potentially unpleasant, to have a large gap (say around ~20+%) between critics and audiences on Rotten Tomatoes. Some examples among movies I've seen recently that came to mind:
- Lady Bird (99% vs 79%, critics vs audience)
- Get Out (98% vs 86%)
- Moonlight (98% vs 79%)
- Death of Stalin (96% vs 77%)
- Us (93% vs 61%)
- Shape of Water (92% vs 72%)
- Hereditary (89% vs 65%)
Or did something to piss off fans:
- The Last Jedi (91% vs 44%; audience score probably skewed by trolls)
Two I've seen recently that are more popular among audiences than critics:
- Bohemian Rhapsody (61% vs 86%)
- National Treasure (46% vs 76%)
I'll be candid in saying I trust critics much more than audiences at recognizing quality and their preference are much more aligned with mine. For example, I side with the critics for almost all of the above movies (I think a mere 79% for Lady Bird is outrageous, I liked Last Jedi, I hated Bohemian Rhapsody, etc.). Off the top of my head, I can't think of any movies that critics panned, but audiences loved, that I think are good movies. I like National Treasure, but it's really dumb. Sure, a lot of people just want to watch something they enjoy, but I probably won't even enjoy a movie that isn't "good" (unless it's funny-bad, like National Treasure, Face Off, ConAir, the Room), but probably will enjoy a movie that is "good."