First of all it is not impossible to ascertain - a developer has no choice nor voice in the decision of choosing which security the product has - that is entirely down to the publisher.
Not true our company has different warrenty & support policies with different distributers & with a couple of retailers which means two products at the same retailer can have a very different returns policy
That's your company - business to business - it's not a high street retailer selling to end-users. You are also under obligation to make it clear to your customer what the returns policy is.
Can you imagine a shop giving you a list of differing returns policies on each of the items you pick up?
A shop has a single returns policy for all its products... yes each of those products can have different returns policies with the manufacturer, but that's not what we were talking about.
Further, while I think it would be funny for you to try.... you wouldnt have a leg to stand on in court trying to take Securerom on - they in turn would say that their product works, you again would be forced to argue against the weight of validity, you'd lose. Whatever happened to your company is irrelevent, no matter the apparent similarity.
Actually, as I said, you don't really seem to know the extent of what can happen. You weren't even aware that the developer has nothing to do with the process - the initial claim that you would take litigation against them shows that.
I'll say it again for the last time - your only redress is against the retailer for selling you a product that doesn't work (althought the distributor may be willing to help) and where they refused (against the law) to allow you a refund/store credit.
Otherwise, you seem to be blaming the wheat farmer because you had a bad sandwich.... if you follow the line of supply there, you will get what I mean.