Just my opinion and observation.This is an amazing copout for pretty much any criticism of anything at CFC.

I can understand if we fail on delivering Civ-related content and stuff, and thus shld rightly be criticized for it, but to be criticized for stumbling a bit (very subjective opinion here) on handling political/religious discussions?
Of course the site tries to provide the service and coverage, but as you can already see, there's only so much you can do with volunteers, who have families, careers etc to take of or otherwise burned out. Shldn't really expect the ultimate, quality service.