So, outside visiting hours we have access control procedures that must be followed. What you have to do if you want to visit someone in the hospital outside visiting hours is stop by my office and give me your name, the patient's name, and what ward the patient is in. I then call the staff on that ward, and ask them if it's okay for you to visit.
We had these group of four Asians come in, and I open the door to let them in but then they just literally run past me down the hall. I yell at them to stop, but they just keep running. One of them yells at me "ICU!" and so I radio my other officers and have them converge on the ICU. Now one of my officers tells me that when they were up there, the visitors in question claimed they were called by the nursing supervisor and told it was okay to visit and that they didn't have to sign in. Turns out, no such thing happened. So my officers are escorting them out, and two of them run up to my office and start harrassing me, sarcastically thanking me for getting my officers to kick them out. I politely explain to them that after visiting hours we have very specific procedures that must be followed and anyone attempting to bypass these procedures will be treated as a tresspasser and made to leave as soon as possible.
My other two officers show up and we ask them to stand outside while we talk to the nursing supervisor to get some more information on what the hell is going on. While we're waiting for him to come down from the second floor, these pricks re-enter the ER and start causing another scene, crying and accusing us of discriminating against them (all of our officers on shift at the time were white). I just keep calm and explain to them over and over again that procedures must be followed and that they refused to follow them, our actions were warranted and reasonable.
So they're standing there, demanding our names so they can file a complaint, and pulling out every trick in the book to gain some sympathy. The old hag was wailing on and on about how her husband was dying and we shouldn't do this to her, and her daughter starts crying too, and the son starts threatening to sue us. Of course, we don't give them our names, and just continue to explain to them that outside visiting hours certain procedures must be followed without exception. Anyways, so the nursing supervisor finally shows up and talks to them.
And after all that, the . .. .. .. .ing nursing supervisor ALLOWS THEM TO VISIT!!! WTH??? We're supposed to have zero tolerance rules regarding abusive and aggressive behaviour from visitors, and these jerkwads should have been tossed out on the street and been threatened with a jail cell if they insisted on staying.
And for about the past week we've been instructed to keep 24/7 watch on a recently born child in the maternity ward, since the mother had already been discharged and the Child Ministry is just waiting a bit until it takes custody and they're worried the mother or someone else might try to steal the baby. So yeah, bear with me if we're a little anal about who gets into the hospital for what reasons right now, jerkoffs.
Man, I hate people.