WillJ said:Okay. But I think you might be underestimating the market sensibilities of most restaurants. I'm sure restaurants know how much money most waiters/waitresses make in tips, and they could do away with the gratuity system and change their wage to accurately reflect tip money.
That one I actually disagree with, as tip income is very variable, and very dependent on the amount of traffic through the restaurant. It'd be pretty hard to calibrate wages like that. Don't think anyone says tips should be abolished entirely, I just don't think tips should be expected, and they certainly shouldn't be part of the standard wage structure. You should know in advance that you're getting paid a reasonable amount for your work. If customers are very happy and want to reward you, that's a bonus. It shouldn't be an expectation on the part of either the customer or the staff.