5. ONLINE CONDUCT, CHEATING AND ILLEGAL BEHAVIOR
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Steam and the Steam Software may include functionality designed to identify software or hardware processes or functionality that may give a player an unfair competitive advantage when playing multiplayer versions of any Steam Software, other Valve products, or modifications thereof ("Cheats"). You agree that you will not create or assist third parties in any way to create Cheats. You agree that you will not directly or indirectly disable, circumvent, or otherwise interfere with the operation of software designed to prevent or report the use of Cheats. You acknowledge and agree that either Valve or any online multiplayer host may refuse to allow you to participate in certain online multiplayer games if you use Cheats in connection with Steam or the Steam Software. Further, you acknowledge and agree that an online multiplayer host may report your use of Cheats to Valve, and Valve may communicate your history of use of Cheats to other online multiplayer hosts for Valve products. Valve may terminate your Account or a particular Subscription for any conduct or activity that Valve believes is illegal, constitutes a Cheat, or which otherwise negatively affects the enjoyment of Steam by other Subscribers. You acknowledge that Valve is not required to provide you notice before terminating your Subscriptions(s) and/or Account, but it may choose to do so.
So negatively affecting the enjoyment of other steam users is reason enough for your subscription or account to be terminated. Suppose you go online to play multiplayer in Civ5 and you "backstab" a couple of other players who were in an alliance with you. Given that a lot of people don't enjoy losing, it could negatively affect their enjoyment of the game and Steam has the right to cancel your subscription.
Further, Steam has the right to do it without providing you any notice. Not even a warning is strictly necessary.
I have heard stories before of people being banned or having their subsciptions cancelled (e.g. in TF2) and in probably more than 99% of those cases they deserved it. The risk is always there that someone who didn't really deserve it got banned, and those people will forever flame Steam in various forums (though this thread hasn't been affected by such a user I don't think).
I can understand that many of you hold Steam in very high regards and rightly so. I've always held Google in high regard as well, and funnily enough one of their most important mottos for employees is "Do no evil". While I think the ability of people to have faith and trust is a good and valuable thing, it's worth noting that any corporate entity rationally acts in its own interests. While Google has benefited many people around the world with most free services, there is nothing to say they'll never do anything that won't negatively affect its users. Indeed, in Italy Google execs recently were sentenced to prison terms because of a "bullying" video that had been posted on youtube (which Google owns).
A. EXCLUSIVE REMEDY -- STEAM AND STEAM SOFTWARE.
YOU ACKNOWLEDGE AND AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH VALVE WITH REGARD TO STEAM OR THE STEAM SOFTWARE IS TO DISCONTINUE USE OF STEAM AND CANCEL YOUR ACCOUNT. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, VALVE, ITS LICENSORS, AND THEIR AFFILIATES LIABILITY SHALL BE LIMITED TO THE FULL EXTENT PERMITTED BY LAW.
If you're a steam subscriber and already have accounts for several games, how awkward a position does this put you in if you do end up in a dispute over something with Steam? All you can do is cancel your account/subscriptions. This means you will not be able to play any games that require steam to be running I presume.
As a Steam user, you're pretty much committed to sticking with steam through and through. So how many people who have used steam extensively, had a problem with steam, have you heard from? Probably not many considering the agreement you have to accept.
You agree to defend, indemnify and hold harmless Valve, its licensors and their affiliates from all liabilities, claims and expenses, including attorneys' fees, that arise from or in connection with breach of this Agreement, use of Steam or any Subscription, or any User Generated Information or Third Party Content, including, but not limited to, the creation, distribution, promotion and use of any Mods, by you or any person(s) using your Account. Valve reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In that event, you shall have no further obligation to provide indemnification to Valve in that matter. This Section regarding Indemnification shall survive termination of this Agreement.
I'm not really sure what that one means. Maybe someone with some skill in legal jargon can clarify.
As far as I can tell, there is nothing stopping Valve from eventually charging a fee for providing its service. It would have to give you enough notice (30 days I think) but can anyone show me where it says Steam will always be a free service?
14. APPLICABLE LAW/JURISDICTION
The terms of this section may not apply to European Union consumers
You agree that this Agreement shall be deemed to have been made and executed in the State of Washington, and any dispute arising hereunder shall be resolved in accordance with the law of Washington. You agree that any claim asserted in any legal proceeding by you against Valve shall be commenced and maintained exclusively in any state or federal court located in King County, Washington, having subject matter jurisdiction with respect to the dispute between the parties and you hereby consent to the exclusive jurisdiction of such courts. In any dispute arising under this Agreement, the prevailing party will be entitled to attorneys' fees and expenses.
This might make things difficult if you ever have a dispute and are outside of America? I don't think this point is very noteworthy but I thought it best I mention it nonetheless.