frekk
Scourge of St. Lawrence
But, unfortunately, Steam as a digital distributor with a community integrated system is the only one of its kind in existence. Of course, you'd argue, 'well, that shouldn't be a problem with Civ5, it doesn't need that'. And I agree. But Gamers Gate, Direct 2 Disc and GOG.com for that matter, aren't exactly big names when it comes to distribution, so 2K Games probably went with the easy choice and picked Steam.
I can see why 2K has been caught off-guard by the reaction. They looked at Steam and quite innocently saw it as popular with consumers and convenient for them. However, I imagine the consumer base at Steam largely consists of juveniles and teens, a group not exactly known for their consumer acumen, which Steam has exploited. The Civ consumer base is quite a bit different, and adults are more important in marketing terms than they might be in the case of, let's say, Dangerous High School Girls in Trouble. They're not going to appreciate the same level of consumer exploitation.