Not really a story about bad workmanship, but bad ownership which is a subcategory of horror stories I think.
My father-in-law owns a company that does renovations, and I am mostly in charge of things like putting in drywall, baseboards / trim and painting. I do a lot of estimates for this.
One of our bigger clients is a property management company here in Ottawa. As a national capital, there is a lot of business relating to foreign relations -- either embassy housing or the homes of diplomats stationed abroad who rent while they're away.
As an aside, I've done some pretty cool work in embassies and the homes of ambassadors. I've seen some staggering corruption and incompetence. But that's another thread I guess.
This is about a couple who work for the Department of Foreign Affairs. They're currently assigned to an embassy in North Africa. They are renting out their home while away. One family moved out earlier this year and the place needed quite a bit of work: some drywall replacement and a lot of painting. The property management company we work with had me come in and bid and I bid $7,400 for everything. They thought this was reasonable so they said, "alright go ahead and start we'll let the owners know" -- which is their way of doing business for the most part. This was in the beginning of March. If I had started then, the place would have been ready to rent by the middle of the month and probably rented for April of May 1st.
I did not start then. These owners flipped out that they hadn't been consulted and that I (and another contractor) had been inside their place without their permission. So they give the manager strict instructions that nothing is to happen until they contact him again.
Fast forward to the start of this month. They email the manager a list of 20 local painters that they want quotes from. 20. They want 20 quotes. Well, 22 really, including mine and the other guys. The manager takes 3 randomly from the list and resubmits 5 to the owners (I'd dropped mine to 6,800). I got a call tuesday about it. I'm second lowest. The lowest... is 1,700 dollars. The manager looked at the bid and asked the guy if he was joking. "Nope," he says, "I'm just going to hire some students to do it and pocket a bit on the top" -- in other words, he's going to buy the cheapest paint and tell 2 kids to paint the place for a flat thousand dollars and pocket probably 400. Well, maybe he'll replace the 3 pieces of drywall himself for the 400.
Anyway, this is obviously a really horrible contractor, but the manager dutifully forwards the 5 quotes (and tells the owners he's not getting another 15 unless they pay him for his time)... and they said to have it done for the 1,700 dollars.
The house being was last rented at 3,500 / month. It's not a cheap place and there's a certain level of quality that comes at that price. I am seriously dubious this contracter is going to meet that level of quality. But the ultimate irony is, that even if he did meet that quality, the homeowners saved a bit less more than 5k by hiring him, but their home was off the market completely for 2 months, a loss of 7k.
I fully expect to get a call in 2 weeks to go re-estimate the place because it's unrentable. And I would not be surprised if the new bid is a lot higher because of things needed to be fixed.