EB Store Update

[icecool]

I don't think I've ever called EBGames and got an accurate answer out of them for the delivery of any game.

Thye just don't seem to have a clue

 

[bhoffarth]

It is amazing that the human mind is capable of creating a micro chip that is measured in nanometers, but incapable of accurately determining when a small, light weight package called Civ IV will arrive at a EB Game Store. I simply do not understand this dichotomy.

 

[p dandy]

I wouldn't go that early (person who said 10). I did that for Conquests and boy was that a mistake. The boxes were right there in the front desks but they refused to open them up until 3 hours later. Loitering there for 3 hours is not fun. One guy was being a prick. Only when he took a break, did someone actually help me out by digging through the Civ box.

 

[bshock727]

Your best bet is to call your local EB tomorrow around noon. They will have already recieved the morning shipment and if not there, know if it's coming later on in the afternoon.

 

[Rayanth]

Regarding the runarounds you've been receiving:

The employees who told you the 25th are correct. Most likely they are looking in the computer when they quote you.

The employees who told you the 26th are incorrect. Most likely *they* are looking at a release binder printed prior to last friday, or are quoting from memory that hasn't been refreshed since before last friday.

Expect your EB to have the game Tuesday, the 25th, between 11 and 3.

If all else fails, call them tuesday morning and request that they check their incoming shipments to see if it is coming. This is a very simple two-step process for us, and incredibly simple to execute. I can look up whether I'm getting an item "today" within 2 minutes of being asked, usually less.

(It's a matter of looking in the computer to see what is in our current incoming boxes - if Civ4 is in one, make mental note of which CCN it's in. Then look in today's shipping/receiving binder to check that CCN's ship type. If it's F1/F1S, U1/U1S, or A1, it'll be there that day)

note that only employees can do this as it requires password-protected access to the computers

 

[bhoffarth]

Regarding the runarounds you've been receiving:

The employees who told you the 25th are correct. Most likely they are looking in the computer when they quote you.

The employees who told you the 26th are incorrect. Most likely *they* are looking at a release binder printed prior to last friday, or are quoting from memory that hasn't been refreshed since before last friday.

Expect your EB to have the game Tuesday, the 25th, between 11 and 3.

If all else fails, call them tuesday morning and request that they check their incoming shipments to see if it is coming. This is a very simple two-step process for us, and incredibly simple to execute. I can look up whether I'm getting an item "today" within 2 minutes of being asked, usually less.

(It's a matter of looking in the computer to see what is in our current incoming boxes - if Civ4 is in one, make mental note of which CCN it's in. Then look in today's shipping/receiving binder to check that CCN's ship type. If it's F1/F1S, U1/U1S, or A1, it'll be there that day)

note that only employees can do this as it requires password-protected access to the computers

Once again you are the only one that is providing accurate information from EB Games. Thanks, oh yes and thanks again. I'll follow your advice and hope to come home with a copy of Civ IV tomorrow after work.

 

[donkeyimage]

MarcAntiny, that sounds like a plan even for me who has a girlfriend. Maybe I should do the same.

I told my girlfriend I was dumping her for a month or so due to the game, she took it a lot better than I expected.

 

[bman003]

bhoffarth's story reminds me what ever happened to customer service. We're the ones shovling out 50$. The least they could do is try to answer when the product we either preorder/purchased will be in.

Oh and donkeyimage, my girlfriend asked if we should take a break while I get Civ IV out of my system. Then I reminded her about multiplayer and how she was an addict too, and she appologized, sorta. You know how girls are...

 

[popewiz]

a quick question, since EB and Gamestop are now basically the same company, does what you say apply to both stores?

 

[spicytimothy]

I have successfully clear my schedule for Tuesday, and pathed the way for clearing Wed as well :-D So I can hang out at EB Games all day and just wait it out, then spend the rest of the 2 days in front of my comp... I even bought chips and salsa and sodas already :-D

 

[drjones]

I told my girlfriend I was dumping her for a month or so due to the game, she took it a lot better than I expected.

Be very cafeul, the only thing worse than an angry woman is one who dosn't seem angry...

-drjones

 

[Johnny Tsunami]

Be very cafeul, the only thing worse than an angry woman is one who dosn't seem angry...

-drjones

You are a wise man, for I have forgotten what I have learned many, many times...

 

[Rayanth]

a quick question, since EB and Gamestop are now basically the same company, does what you say apply to both stores?

We're only the same company on paper. The merger hasn't actually begun yet and won't until after christmas. We've begun standardizing our prices on preplayed games, but that's about the extent of our merging to date.

It takes a LONG time to merge two companies that each have over 1500 stores. We're going to start the bulk of it late january or early february, after the busy holiday season is over with and not in the way.

 

[bman003]

Be very cafeul, the only thing worse than an angry woman is one who dosn't seem angry...

This is a good joke about girls. This goes very good with that quote.

A man goes into his basement and finds an old lamp. It’s kind of an old brassy dusty lamp, so he rubs it to try and swipe it off a little. Out pops a gene that has been living in this old lamp. Now he’s kind of an odd gene since he lives in a lamp so he only grants one wish. The man thinks really hard about what that one wish should be. He thinks about how he’s afraid of flying and being on boats but always wanted to go to Hawaii. So, then he tells the gene he wants a road from California to Hawaii. The gene says, “I don’t know.” He explains how to make a bridge that won’t affect biology, shipping, not to mention mere engineering aspects at that scale would be insanely difficult. So the gene asks him to think of one more wish “Anything” he explains.
Looking in the basement he sees a picture of him and his girlfriend. He remembers the argument they had recently and how he had such hard time understanding her. So he tells the gene, “I want to understand women.”
The gene replies, “Two lanes or four.”

P.S. Now I better go before I find out my girlfriend's silence is actually a bad thing.

 

[Methos]

We're only the same company on paper. The merger hasn't actually begun yet and won't until after christmas.

Out of curiosity, which company is the dominant one? I worked for a company that merged with another and everything was supposed to be equal between the two. Yeah, right.

Sorry for the off topic.

 

[Paranoid Eyes]

This is a good joke about girls. This goes very good with that quote.

A man goes into his basement and finds an old lamp. It’s kind of an old brassy dusty lamp, so he rubs it to try and swipe it off a little. Out pops a gene that has been living in this old lamp. Now he’s kind of an odd gene since he lives in a lamp so he only grants one wish. The man thinks really hard about what that one wish should be. He thinks about how he’s afraid of flying and being on boats but always wanted to go to Hawaii. So, then he tells the gene he wants a road from California to Hawaii. The gene says, “I don’t know.” He explains how to make a bridge that won’t affect biology, shipping, not to mention mere engineering aspects at that scale would be insanely difficult. So the gene asks him to think of one more wish “Anything” he explains.
Looking in the basement he sees a picture of him and his girlfriend. He remembers the argument they had recently and how he had such hard time understanding her. So he tells the gene, “I want to understand women.”
The gene replies, “Two lanes or four.”

P.S. Now I better go before I find out my girlfriend's silence is actually a bad thing.

Why do women have such small feet?
So they can stand closer to the stove.

Now, I've got to go so my girlfriend can make me do the dishes...

 

[oxonian2001]

Rayanth: you are my sunshine. My only sunshine. You make me happy when skies are gray.

Ok, I shall browse all the lovely young ladies working the mall and see how many phone numbers I can get... not that I will call any of them unless they want to play multiplayer with me... lol... the life of an addict...

If this works, you must be much better looking than I am. Somehow, the line "Hey, baby, I'm just waiting for my computer game" has never been very effective for me...

 

[chriseay]

Regarding the runarounds you've been receiving:

The employees who told you the 25th are correct. Most likely they are looking in the computer when they quote you.

The employees who told you the 26th are incorrect. Most likely *they* are looking at a release binder printed prior to last friday, or are quoting from memory that hasn't been refreshed since before last friday.

Expect your EB to have the game Tuesday, the 25th, between 11 and 3.

Now what would make me really happy is if I get an employee at EB as competent as you when I call to check up on this in a couple of hours. The guy I talked to when I preordered was totally clueless, but I think it was because it was right after the preorder started, so it may have been his first.

All I can say is, "Don't let me down EB!"

 

[MaXXXXXuM]

Hmmm, I just talked to my friend at the local EB here in Tampa, seems that the orders didnt get out last night from the EB warehouse as expected, and they wont have the game in stores till Wednesday, not sure if this affecting all the Tampa area...

 

[LordGek]

Arrrgh!

Its true, www.ebgames.com now has game shipping on the 25th so I guess it was all a cruel tease!

Maybe Gamestop will still come through today.