Instant e-mail notifications have stopped being sent

[diddywhop]

I have friends who are trying to join that are not able. I hope you're working on it!! You have a great database of information here!

 

[Pydgie]

Just for the record, about a week ago, all of a sudden I got like a million emails from cfc. It is a yahoo account. A lot of the older emails went to spam, but the newer ones were coming to my inbox. I can't give a current update, because I disabled email notifications after that, because it got annoying getting emails for posts a month ago.

 

[Nightinggale]

All forum mail ends in my spam bin (gmail). Creating a filter appears to work, but the mail gets delayed for days and it seems like some never arrive. The other advice about adding sender as contact etc all failed.

This is really annoying and has actually hurt my modding productivity more than I like to admit

I looked into the gmail guides on why the mail is marked as spam. The first thing is that sender is written

Civilization Fanatics' Forums via bigconvoy.telefragged.com

That via reveals that a third party sender is used: https://support.google.com/mail/answer/1311182?hl=en&ctx=mail

If we look at Bulk Senders Guidelines, it says

• Use a consistent IP address to send bulk mail.
• Keep valid reverse DNS records for the IP address(es) from which you send mail, pointing to your domain.
• Use the same address in the 'From:' header on every bulk mail you send.

I suspect honouring this list will make the via go away and the mail will no longer be marked as spam.

 

[Takhisis]

I'd forgotten that I had some gallery subscriptions. Whatever became of those?

 

[ls612]

Well, now the emails are working again but they are still going to spam. I'll just have to write a rule to move them out of spam I guess until ainwood sorts out the spam designation for the site.

 

[Valka D'Ur]

All forum mail ends in my spam bin (gmail). Creating a filter appears to work, but the mail gets delayed for days and it seems like some never arrive. The other advice about adding sender as contact etc all failed.

This is really annoying and has actually hurt my modding productivity more than I like to admit

I looked into the gmail guides on why the mail is marked as spam. The first thing is that sender is written
That via reveals that a third party sender is used: https://support.google.com/mail/answer/1311182?hl=en&ctx=mail

If we look at Bulk Senders Guidelines, it says

• Use a consistent IP address to send bulk mail.
• Keep valid reverse DNS records for the IP address(es) from which you send mail, pointing to your domain.
• Use the same address in the 'From:' header on every bulk mail you send.

I suspect honouring this list will make the via go away and the mail will no longer be marked as spam.

Could you please look into this, ainwood? This situation has gone beyond annoying. None of the suggestions made so far have worked for me, and even if they did, it's a workaround, not a real solution.

 

[Riso]

[16:28:29] <jcoto> hi guys
[16:28:51] <jcoto> could someone post in the thread where they are validating accounts manually?
[16:29:01] <jcoto> i registered and haven't received my e-mail
[16:29:06] <jcoto> my username is also jcoto
[16:29:11] <jcoto>

 

[Riso]

Another

[22:20:52] <Redwallzyl> the activation email wont send. iv tryd the contact thing but its been weeks.

 

[croxis]

<Jopo> Hello, is there by any chance a civfanatics admin around?
<Jopo> I´ve lost my password and need to recover it
<-- anw (~arcticnw@213.155.236.26) has quit (Quit: Leaving)
<croxis> the email system is broken, but i will post in the forums for you
<croxis> Jopo yoru forum name?
<Jopo> its Jopo

 

[Riso]

17:26:37] <tgp1994> Hi there... Does anyone know if gmail users are having trouble receiving email from the forums?

 

[Lefty Scaevola]

I have now been educated on how this is done and I am taking on this task.
I have activated these users who has had requests in this thread or on the Civfanatics contact form:
Redwallzyl
jcoto
jnsimp
Mabb
613 The Evil
GigesdiJosxyz74
ThePequonian
Salmeen10
steve7233
Diair
Argentino
raiden278

As a minor compensation, all have be pre added to the 5 day/5 post list.


I will be checking some older contact form messages in a little while, and will post a list of thoses who contact us, but for whom I could not find a valid account.

 

[Lefty Scaevola]

Ok, there were 5 other who used the CFC contact form about activation problems, but apparently either did not send us their correct user name or did succeed in creating an account. If you are still hanging fire out there, try the contact form again and be sure give us the correct account name.

 

[croxis]

Ok, there were 5 other who used the CFC contact form about activation problems, but apparently either did not send us their correct user name or did succeed in creating an account. If you are still hanging fire out there, try the contact form again and be sure give us the correct account name.

You are also cordially invited to chill with us in the chatroom. We've have quite a few people come in there who would love your assistance!

 

[Lefty Scaevola]

I am not much chatty.
But, I can listen.

 

[Takhisis]

That all-seeing eye&#8230; it scareth me&#8230;

 

[Nightinggale]

I can't tell the difference in email headers, but suddenly incoming mail started to avoid the spam bin and goes directly to the inbox. Looks like the problem is over for me
Whatever somebody did, it appears to work fine

 

[Valka D'Ur]

It's still not working for me.

This is ridiculous. I'm tired of constantly having to check my spam folders, and even when I get PMs, I don't even get notified of them via what's in the spam.

Until this gets fixed, I'm gone.

 

[Nightinggale]

Even though the mails aren't marked as spam anymore (for whatever reason) it still isn't working correctly. Sometimes the mails are nearly instant and sometimes there are delays. Half an hour ago I got 4 mails at the same time. All those mails were about posts being made 3 days ago
I'm missing some mails for today. I wonder how many days they will be delayed.

While I for some reason no longer get the mails marked as spam, the system still isn't working reliably and not receiving a mail about new posts still isn't the same as nobody posted.

EDIT: just received the mail for the previous post being posted... 50 minutes too late.

 

[croxis]

<bomb851> my account hasn't been activated....i guess i need a new activation e-mail resent to me...i've tried filling out the contact form several times but no one has responded to me for a whole week
<croxis> what is the forum name you registered with?
<croxis> also, doubel check it isn't in the spam folder
<croxis> and what email provider do you use?
<bomb851> bomb851...i did check my spam folder multiple times...i use yahoo

5char

 

[ainwood]

I've activated bomb851