I once had a Walmart driver call and ask how to find me. I asked, "Where are you now?" and he said, "The parking lot."
We have two parking lots here, and unfortunately the back one that doesn't have the intercom system is the first one people see when approaching this place from either the north or the east or coming up the hill from the south. Sometimes they just don't think that they should enter the main parking lot that actually has the sign with the name of the building.
Anyway, I informed him that he would have to get out of the truck, come to the lobby, buzz my suite, I would buzz him in, and he would have to bring my package to my suite because I was not going to come and fetch it myself. I pay for delivery to my home, and my home is not in the lobby.
That's like my last apartment. I'd order pizza delivery and the guy would call me back saying he could not find my place. I would say "walk around the building to the back and it's up one flight of stairs." And he'd say "but I'm already in the back" and I could see the jackass from my kitchen window and he's just standing there like a dumbass and I would say "walk around the building to the back and it's up one flight of stairs." and the jackass would just stand there. This happened to me dozens of times in the 10 years I lived in that apartment. He's not 30 feet from the staircase. He just can't comprehend the concept of "back of the building".