To those with d3dx9_32.dll problems

Nothing works for me so far regarding patch 1.74....I get the d3dx9_32.dll error.

Attempting to download anything from Microsoft regarding DirectX yields a message saying that "a cabinent file needed for installation cannot be trusted" and stops the installation.

XP with SP3 and all updates current.
 
It's windows vista..
on the windows desktop
click on the windows button
then on search
type dxdiag
hit enter
the program should start directly - if not click on the directx diagnosis program that it shows as a search result
in the dxdiag program click on save results
come back here
attach the results file to a post - by clicking on go advanced and then on manage attachments...

Nothing works for me so far regarding patch 1.74....I get the d3dx9_32.dll error.

Attempting to download anything from Microsoft regarding DirectX yields a message saying that "a cabinent file needed for installation cannot be trusted" and stops the installation.

XP with SP3 and all updates current.

Welcome to CFC :band:
did you try this?: http://www.microsoft.com/downloads/...38-db71-4c1b-bc6a-9b6652cd92a3&DisplayLang=en
 
on the windows desktop
click on the windows button
then on search
type dxdiag
hit enter
the program should start directly - if not click on the directx diagnosis program that it shows as a search result
in the dxdiag program click on save results
come back here
attach the results file to a post - by clicking on go advanced and then on manage attachments...



Welcome to CFC :band:
did you try this?: http://www.microsoft.com/downloads/...38-db71-4c1b-bc6a-9b6652cd92a3&DisplayLang=en

Yes...that is what fails at initialization ...tried it 4 times now...error reads that a cabinent file necessary for installation can not be trusted and says to check that the certificate for the cabinent file is valid and cryptographic services are enabled.

Downloaded the missing .dll too...after emplacing, my system doesn't seem to recognize it.

My computer is freshly reformatted and running SP3, with all necessary udates. I have installed the patch myself and let the game install it with the same results.

I'm going to uninstall and re-install the game.
 
The original d3dx9-32.dll error appears when I attempt to startup the game.

The error for the DirectX download appears when I attempt to run the Mircosoft download...it will begin but fails in initialization.
 
download this:
http://www.microsoft.com/downloads/...E5-5CE1-4032-A207-C693D210F616&displaylang=en
run the .exe - microsoft tends to change its installers often so one of two things will happen:
1) it installs directx 9c (and you do not need to do anything)
2) it unpacks a host of files to a new folder -> open that folder and look for a file called DSetup.exe -> run that. Once that is done you can delete the new folder it created.
 
download this:
http://www.microsoft.com/downloads/...E5-5CE1-4032-A207-C693D210F616&displaylang=en
run the .exe - microsoft tends to change its installers often so one of two things will happen:
1) it installs directx 9c (and you do not need to do anything)
2) it unpacks a host of files to a new folder -> open that folder and look for a file called DSetup.exe -> run that. Once that is done you can delete the new folder it created.

While awaiting your response, I loaded d3dx9-32.dll directly into the Civ4 game folder and 53 MB directx _jun2007_redist into websetup in the DirecxtX folder in Windows/system32.

I no longer get the d3dx9_32.dll error, but now I get the "Error Loading Shader Libraries.
 
that is because you need a full directx update and not just some of the files...
did you install that redistributable you posted? its a .exe so just putting it into a systems folder won't do anything - and you likely need to run dsetup.exe from that redistributable.
 
that is because you need a full directx update and not just some of the files...
did you install that redistributable you posted? its a .exe so just putting it into a systems folder won't do anything - and you likely need to run dsetup.exe from that redistributable.

When I ran the distrabutable...it simply asked me where i wanted the files extracted to...I chose the websetup folder...let me relook at that.
 
OK...buried in all those cabinent files was the installer, I ran that and now everything works.

Thank you, I really appericiate the assistance!!
 
yeah - thats microsoft's version of user friendliness for you :gripe: (actually they never intended for end-users to use the redistributable - its intended for companies to include with an installer of their own when they distribute games and such - hence the lack of clear install instructions).

Glad it worked out :)
 
Posted by Ori:

on the windows desktop
click on the windows button
then on search
type dxdiag
hit enter
the program should start directly - if not click on the directx diagnosis program that it shows as a search result
in the dxdiag program click on save results
come back here
attach the results file to a post - by clicking on go advanced and then on manage attachments...

Ok thanks.., here it is..
 

Attachments

1) you do not have a graphics driver installed for the graphics card you are using - windows is using a standard one that will just suffice for the operating system - but a lot of 3d calculations won't work. Install the right graphics driver. If you tell me what graphics card you have I can help locating it.
2) Vista is not updated - you have no service pack installed - Vista is up to Service Pack 2 since last week - you should update :)
 
I have followed this procedure, but when i run the .exe I get an error report saying that the software does not pass Window logo testing to certify compability with Windows XP. It's telling me to contact the administrator.

In case it helps, I ran the DXDiag and attach the result.

Thx.
 

Attachments

Ori:
1) you do not have a graphics driver installed for the graphics card you are using - windows is using a standard one that will just suffice for the operating system - but a lot of 3d calculations won't work. Install the right graphics driver. If you tell me what graphics card you have I can help locating it.
2) Vista is not updated - you have no service pack installed - Vista is up to Service Pack 2 since last week - you should update

Ok, my graphics card is a standard VGA graphics adapter.. it's DAC type is 8 bit and it's display mode is 1024 x 768 (32 bit) 1 Hz. hope this helps.. I managed 2 download service pack 1, but I've not been able to download pack 2 yet..
 
unfortunately using a standard VGA onboard graphics and not a graphics card that does the 3d calculations on its own will likely not be possible :sad:
the game does require a directx 9c compatible graphics card - yours is way below that from what I can gather :sad:
 
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