To be fair to your office, it's pretty rare for people who are supposed to supervise to actually be good at supervising.
Personally, I adhere to the school of thought that managers are the ones who need managing. Even really smart and competent ones almost never have a good understanding of what everyone's doing and what concrete things need to get done.
Personally, I adhere to the school of thought that managers are the ones who need managing. Even really smart and competent ones almost never have a good understanding of what everyone's doing and what concrete things need to get done.