PD of PDMA

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That guy who is very active, one might say spammy, and not all that well behaved? I'm thinking of a specific (now permabanned) member here whom I would love to have at AC2. He and I would quarrel frequently enough, I think, but he has something to offer, and I see no fundamental malice, but rather someone who absolutely cares about the community yet expresses it poorly. That's someone I can probably work with. It would take work, and the time required may not be feasible for other managers, of course.
I would like to expand on this, (not least because it was a bad example where I said it), and ask a hypothetical question.

Say that someone was a yard-ape, but demonstrated literally thousands of times over that he was VERY interested in the community and how the forum was run. Say he started out there as a kid, and has spent a major portion of his online life at a forum and annoyed the staff with his enthusiastic interest and advocacy in the kind of issues under discussion here. -Also some yard-aping, especially as a kid, and with a nerd's characteristic over fondness for speaking truth overfrankly. But say he is a man now, moreso even in the last two years, but still misses his friends, his many, many friends, who are still there.

(I've only been banned once anywhere, ever, and that was five minutes after I was gone forever from a place run by the worst kind of modbully, but I've left a few places in anger, and I still miss the people, [except for the few jerks I meant to leave]. This is a powerful thing. and can be very motivating.)

Hypothetically, would a negotiation be possible about lifting a perma with someone willing to make any reasonable promise about his future behavior? And hypothetically, is there any chance of a fair chance where there aren't staffers nursing grudges from a long time ago and looking for a reason?
 
Who is asking to vote members out via PDMA? We are asking to have public input that might tap the breaks on such an event.

Small point re the targeting: There's two separate incidents there, I don't want to confuse them together as they are different issues really (though it's really my fault for not being a little clearer in my first post on this).

I agree that transparency is just one of the many things that can build trust, or can lessen the impact of a lack of trust. I don't think PDMA should be allowed in general, but in "big" situations, where you decide, for example, on whether to permaban something, or on whether to split OT into 2, I think the discussion needs to be more open. I would go so far as to say that, for decisions that affect an entire forum (e.g. rule changes, forum split/merge, etc), there should be no discussion in the mod forum -- it should all happen within the public forums. I mean, I can't prevent anyone from PM'ing or chatting on IRC channels or whatever, but I don't think there should be a public discussion, where a dozen members and 2 or 3 mods discuss things, and then a separate discussion on the mod forum where the REAL discussion takes place. That destroys trust. We regular users, in our discussions on the public forum, feel like we may be coming to a consensus on the issue -- only for a completely different decision to be made and announced by a moderator. One hand giveth and the other taketh away -- destroying any trust you build up by having a discussion in the first place.

On the issue of permabans, I don't think you should permaban anyone, before you've given clear reasons why you have made that decision, and before other members have had their chance to offer alternatives to permabanning. I don't think it should be a vote, and I don't think the majority opinion should prevail. In an ideal world, we would come up with an objective, measurable, specific set of criteria for when we should permaban someone. And if someone -- anyone -- meets those criteria then they should be permabanned. What I see, rather, is people being permabanned because they are annoying. People being infracted because they irritate other people. People being targeted by moderators because they simply dislike them. This, of course, is only the tiny minority of cases, and the vast majority are entirely above board. But that isn't simply isn't good enough.

I realise that coming up with such criteria is a fool's errand -- our struggle to come up with definitive rules has resulted in OT being split and a simple "don't be a jerk" rule superseding all the other ones. And I realise that a public discussion of who should be permabanned would probably result in the 2 incidents I'm talking about, rather than being prevented, actually being repeated over and over again until no controversial, unconventional poster is left on the forum. The only solution I see is to simply err on the side of caution. Don't let 1 single moderator dish out ALL the infractions against a particular poster. If you see that a lot of posters think you're doing the wrong thing, then hold off from taking such a drastic action. I would go so far as to say we should simply not permaban anyone, ever. Ever. EDIT: JR made a good point here -- the discussion should be about "tapping the breaks", not about sticking our foot on the gas.



We discussed earlier that more transparency would allow us to see which moderators are doing a good job at giving reasons for mod actions and which were being lazy and giving no reason, and the potential positive feedback it would give to moderators. Why don't we take that to its logical conclusion: Let us give you feedback on who the best moderators are, who the fairest moderators are, who the most approachable are, who the most trustworthy are, and so on. Awards for the most trustworthy moderators, senior-mod status only awarded if they have been voted "most trustworthy" at least once, stuff like that. Thoughts?
Help understand the scope of what you all mean by the following. I may have left somethings out. Feel free to add them.

PD of PDMA: which of the following are most important for members to have an opportunity for PD of moderator actions:
  1. Moderator warnings?
  2. Everyday infractions that result in 3 or less points?
  3. 4 or more points?
  4. 1 to 3 day bans?
  5. Week or more bans?
  6. Closing threads?
  7. Moving threads?
  8. Adding mod tags to posts?
  9. Deleting posts?
  10. Limiting a poster's forum access?
  11. Adding a member to the Permanent Point program?
  12. Permabanning current members for one time severe posting violations (porn, piracy, hate link)?
  13. PB brand new members for severe posting violations?
  14. PB current members for persistent, ongoing rules violations and accumulated infractions and bans?

On Transparency: What does that mean?
  1. Know which moderator did which action
  2. Know why the moderator took the action
  3. Know if any other moderators participated in the decision to act
  4. Know which other moderators took place in the decision to act
  5. See the discussion those moderators had
  6. See any pms between the acting mod and the target of the action
  7. Be able to directly question the mod who acted
  8. Have that mod be required to respond

Power and effect of vox populi on mods and bad boys:
  1. Select mods/staff
  2. Have input on staff selection
  3. Have an actual say on staff selection
  4. Evaluate mods/staff
  5. Remove mods/staff
  6. Have input on staff removal
  7. Have an actual say on staff removal
  8. Be able to permaban members
  9. Have input on PBs
  10. Have an actual say on PBs
  11. Be able to vote PB members back to good standing

Hypothetically, would a negotiation be possible about lifting a perma with someone willing to make any reasonable promise about his future behavior? And hypothetically, is there any chance of a fair chance where there aren't staffers nursing grudges from a long time ago and looking for a reason?
The PB process is long and tortuous here if you are a member who has been here for a while. The staff has very diverse views on it. You have to really work at it to get PB. Lifting PB has been a topic of staff discussion usually it comes up when talking about DLs.
 
It's not unheard of for a permbanned member to return. Usually it's has a d/l.... generally it doesn't work out it because the person who was permbanned was done so for a reason.

Transparency such as listed might be nice, if it was not up for discussion. No need for the mods to have to spend all their time defending their actions.
 
Birdjaguar said:
Help understand the scope of what you all mean by the following. I may have left somethings out. Feel free to add them.
Most if not all of those you psoted are acceptable/desirable. I'll look at it in greater detail another day.
 
Most if not all of those you psoted are acceptable/desirable. I'll look at it in greater detail another day.
If all of what I posted for Transparency and Vox populi is what the members want, then you don't need any moderating staff at all. Those powers should be given to the members themselves and you can discuss and infract and ban as needed. Delegating power to a small staff and then micromanaging their actions is a very silly structure. The moderators would serve no real purpose and would just get in the way of the membership's wishes. By the membership taking control directly they would then create the open PD of PDMA that you want. No staff forum would be needed. You would not need to report posts, members would just take action. Other members could then start threads to discuss the action and whether or not to overturn it.
 
11 and 14 for sure - if the member wants to take it public - a thread in which the member and anyone in the community can participate. Obviously, the final call is with the moderation team and the thread can be shut down after a reasonable period of time or if the member or his perceived allies are not putting up a mature defense of the member. I would also add if the member is being jerked around by hardliners on the staff and has the pm's that reasonably prove it. I'll admit to a vested interest, so apply any discount generously.
 
Help understand the scope of what you all mean by the following. I may have left somethings out. Feel free to add them.
I hope this is open to discussion by more people than just Mise. I'm going to go through each of these and rate them low-to-high (0-10) on how important I feel being able to PD these actions are. I will then give a brief explanation of how I came to that number. I only speak for myself.

PD of PDMA: which of the following are most important for members to have an opportunity for PD of moderator actions:

Moderator warnings?
0.
There is no real reason to discuss this as there are really no consequences for a warning. It's a minor enough 'punishment' that it should only be handled via PM, if at all. I have also never seen warnings abused by mods.

Everyday infractions that result in 3 or less points?
1.
It's a small punishment and the vast majority of these are routine for bad behavior. I don't really see a reason to let people talk about these because there is an appeals process.

4 or more points?
1.
Same reasons as above.
Side question: Do the mods think that the normal points system works?


1 to 3 day bans?
3. 5.
This one is a bit more severe and it affects other users besides the person who's banned because they can't contribute to the forums/threads while they're banned. I still think it's probably more appropriate for other users or the banned member to PM mods to talk to them about banned members than to talk about it in public. However, oftentimes people don't know other members have been banned and I have literally seen where people just asked what happened to so-and-so and were warned (if not infracted) for PDMA just for asking in-thread. In light of that, I changed my answer to a 5. I think people should be allowed to ask if someone is banned, though I'm iffy on whether or not they should be allowed to talk about why it happened.


Week or more bans?
6.
Same as before, but a bit more important because of the severity.

Closing threads?
9.
Users have a right to know why it was done without everyone having to PM mods to ask and then PM each other to spread the news. The mods don't even have to get into specifics other than to just say "X,Y and Z rules were broken." or whatever - you don't have to say that specific users caused it to happen. Though if it is just one or two users that cause a thread to be closed (and I've seen that happen too) you really need to think about punishing those users and not everyone. I think users being able to discuss that might help you see when a thread really has problems due to a few people instead of problems of being a terrible thread in general. Sometimes it's not easy to tell the difference because just a handful can totally jack a worthwhile discussion and quickly run it into the ground, at which point you close it and everyone but the jackasses lose.

Moving threads?
10.
There's no reason to not allow us to talk about this other than the general rule on PDMA. No one is hurt and some feel very strongly about a thread being moved and should be allowed to speak out on it and have other users back them up or refute them. That doesn't mean they have a right to overrule the mod decision on the matter, but they should at least be heard.

Adding mod tags to posts?
0.
I don't see a reason why we should be able to talk about this for similar reasons to moderator warnings.

Deleting posts?
3.
This one is highly situational. Sometimes a post needs to be nuked and that's that, but occasionally posts are caught in the crossfire and a quick, 'What the heck?' could sort it out. Then again, this would likely be abused like a mofo if allowed. Then again then again, let them abuse it and get infractions and points for it. Then again then again then again that's probably more work for y'all.

Limiting a poster's forum access?
6. Same reasons as for bans.

Adding a member to the Permanent Point program?
9
Here's where I'm going to differ with Mise. He said he would go as far as not ever permabanning someone (I know I'm changing subject, just follow along). I don't agree with that because some extreme flamer trolls and just seriously bad people do need to be banned. I think he'd agree that someone who logs on with multiple DL's to circumvent a ban he got for unloading a string of expletives on someone just so he can continue harassing them deserves a permaban. Or maybe not. Anywhoo, when it comes to permabans and placing members on the permanent point system, I think other users do have a say in it and that they should be allowed to discuss it in public.

Obviously, Mise sees this issue from the angle that people should be allowed to defend users who are up for permabans or permanent points. I agree with that, but I also feel strongly that other users who are affected by the PB/PP candidates should have a say as well. If you are the victim of harassment, then you should have a say in the matter. And if you are going to allow people to publicly defend PB/PP candidates, it's only fair to let the other side have a say as well.

This has the same issues of potential abuse, naturally.

Permabanning current members for one time severe posting violations (porn, piracy, hate link)?
0 or 8
This depends on how open you are about what constitutes 'severe' violations and make those severe things known. For example, I actually do know of a case where a user did actually link to porn and although banned, was not permabanned for it. Now, maybe he didn't post actual porn, just suggestive pictures and a link. But that goes to you all having to be pretty explicit about what qualifies exactly as severe violations. If you all lay out clear guidelines, then I don't think it needs to be discussed. Period. But if you aren't clear, or if you are clear but are wishy-washy on enforcement or allow wiggle room or do anything other than strictly follow the detailed guidelines you came up with and made public, then we should be allowed to discuss for the same reasons that apply for other permabans.


PB brand new members for severe posting violations?
0 or 5
Same as above, though much less important because if a brand new member does that sort of thing, I don't particularly care if they are gone forever. They only came to cause everyone trouble to begin with if that's how they start out here.

PB current members for persistent, ongoing rules violations and accumulated infractions and bans?
10.
Same reasons as for adding someone to the permanent points program, though more important because of the increased penalty.

On Transparency: What does that mean?

Know which moderator did which action
4.
This is usually documented whenever a mod takes an action, though in cases where threads are deleted and other specific circumstances, it isn't. But I don't think it's a huge issue because we do know which mod took action in most cases.

Know why the moderator took the action
8.
When a mod takes and action and doesn't publicly say why, it's pretty stupid and can be infuriating in some cases. A simple, short message would suffice in most instances. I do think just saying 'Don't be a jerk' suffices in 75% of cases, though I have seen many instances where I feel that that message doesn't suffice. Cases where one poster is attacking another, and another returns the favor and gets punished but not the first, things like that deserve a bit more explanation than 'don't be a jerk' because both were likely violating it.

Know if any other moderators participated in the decision to act
0.
I don't really care much about this too much. I'm sure others will make good cases for it.

Know which other moderators took place in the decision to act
0.
Same as above.

See the discussion those moderators had
6.
I think that a person who is appealing a decision should be allowed to see that discussion, the appeals process is very one-sided in that you can make a case but you have no ability to respond to whatever the mods are talking about. It's frustrating.

As for making those discussion public for everyone to see, well then that's really dependent of whether or not PDMA is relaxed and how other rules are changed. If there isn't any changes to current policy, there isn't much point I think.

See any pms between the acting mod and the target of the action
0.
As with the last point, it depends on how other rules are changed. However, if rules are changed and this is allowed, it should be up to the target of action to display this in public, it shouldn't be standard practice that everyone have these PM's divulged without consent. I don't really care either way to be honest.

Be able to directly question the mod who acted
3.
We kind of already can, though the mods are free to not respond and quite often don't. To be fair, I'm sure most of the questioning is total BS and whining. However, I know from personal experience that when you really are trying to have a serious discussion with a mod about an infraction and they won't respond, it's infuriating.

Though you do have the ability to appeal decisions, which mitigates that frustration somewhat.

Have that mod be required to respond
5.
I hesitate to ask for a blanket rule that forces mods to respond to complete BS complaints. However, I do feel it's important that you all do respond when it's appropriate.


Power and effect of vox populi on mods and bad boys:

Select mods/staff
0.
I don't want to see groups jockeying to place their friends on the mods/staff list. I understand that the current selection process is imperfect and has produced bad apples, but I appreciate you all are cognizant of this fact and do try your best to pick well. That far outweighs the concerns I have and like I said, I don't want to see popularity become a factor in mod selection and we all know that's exactly what will happen. In my opinion, the negatives of that outcome outweigh any positive aspects.

Have input on staff selection
10.
If you all are looking at hiring staff, I don't see a problem with soliciting feedback on what kinds of things posters want to see in a potential mod or staffer. This does not cover explicitly/implicitly lobbying for specific posters; that should be disallowed.

Have an actual say on staff selection
0.
It'd be nice, but let's be honest, this one is not going to happen if you all feel very strongly about someone. I can't blame you either, I wouldn't want to be forced to promote someone that myself and my coworkers can't stand.

Evaluate mods/staff
8.
I don't see why we can't do this in private already. If we could do it in public also depends on changes to PDMA et al.


Remove mods/staff
I can't vote on this one, it's too tricky for me to judge. It's got to be extremely disheartening to be a mod trying his/her best but to be unliked for whatever reason and then be targeted by members for removal. On the other hand, I do think we should have a say when a mod is just terribad, or when a mod is absent in their duties. But that could so easily be abused....hard to say really.

Have input on staff removal
Same as above.

Have an actual say on staff removal
Same as above.

Be able to permaban members
0.
You all need to be the executioners, don't hand that over to us. I think we have the right to be the prosecutors and defense at the trial, but the decision shouldn't be ours.

Have input on PBs
I believe I covered this already.

Have an actual say on PBs
Define 'actual say'. Should we be able to talk about it? I think so. Should we be able to make the decision? Nope.

Be able to vote PB members back to good standing
This shouldn't be allowed. I don't see a need for it. If we are allowed to discuss a PB and they are judged to be worthy of a PB and they receive it, there is no reason I see why they should be allowed back. If we can't discuss a PB to begin with (and PDMA rules aren't relaxed), then this is going to be PDMA and thus not allowed. If PDMA rules are relaxed but we can't discuss whether someone should be PB'd in the first place, I don't think we should be able to advocate the reversal of a PB. That's not fair to the victims of that poster, for lack of a better phrase.


]quote]The PB process is long and tortuous here if you are a member who has been here for a while. The staff has very diverse views on it. You have to really work at it to get PB. Lifting PB has been a topic of staff discussion usually it comes up when talking about DLs.[/QUOTE]

Yeah, it is a tortuous process and it should be. I would like to advocate however for a more proactive use of the permanent points program as an alternative to both normal infractions and straight-up PB's. I made the case before that a normal infraction is just a slap on the wrist to someone who's out to cause trouble. When I made that case, it was interpreted by a mod as me basically bragging about being able to cause trouble - but honest to god it wasn't. I had a point - if someone is a dedicated troll, an infraction means literally nothing. You aren't going to correct behavior with it. A temp ban is a bit more severe, but we've had enough posters come back off a ban and go back to their old habits to know it doesn't work either.

But if you put someone on the PP program, then their actions have serious consequences and can lead to a PB. That's a pretty credible deterrent IMO - but you all have to use it and you hardly ever do. It's not even credible in a theoretical sense because with a few exceptions, there are a lot of people who know the PP program exists but don't care because they continue to do their troll thing day in/day out and never get on the program.
 
I should have added that though I feel some mods dislike me and act harsher towards me, I have never seen mod bullying firsthand. So interpret my answers in that light. I have heard of it and know it's happened but when you haven't personally seen it or been impacted by it, you probably trust the mods more than someone who has. Which isn't to say that someone who has dealt with it is wrong in being suspect of mods.

I guess I am trying to say I am a bit naive about that stuff and tend to side with the mods more than most users.
 
If all of what I posted for Transparency and Vox populi is what the members want, then you don't need any moderating staff at all. Those powers should be given to the members themselves and you can discuss and infract and ban as needed. Delegating power to a small staff and then micromanaging their actions is a very silly structure. The moderators would serve no real purpose and would just get in the way of the membership's wishes. By the membership taking control directly they would then create the open PD of PDMA that you want. No staff forum would be needed. You would not need to report posts, members would just take action. Other members could then start threads to discuss the action and whether or not to overturn it.

I have visited sites like that…. only once each. CFC is a pleasant refuge from nasty places like that. Speaking only for myself (unlike those who seem to feel they speak for everyone), I like the way CFC is moderated now.

(And yes, even though I have not joined the discussion, I have been reading it since this thread first started.)
 
I didn't say that all of it at the same time would work, and I did say that I'd post a more detailed answer later, didn't I?
 
Help understand the scope of what you all mean by the following. I may have left somethings out. Feel free to add them.

PD of PDMA: which of the following are most important for members to have an opportunity for PD of moderator actions:
  1. Moderator warnings?
  2. Everyday infractions that result in 3 or less points?
  3. 4 or more points?
  4. 1 to 3 day bans?
  5. Week or more bans?
    [*]Closing threads?
    [*]Moving threads?
  6. Adding mod tags to posts?
  7. Deleting posts?
    [*]Limiting a poster's forum access?
  8. Adding a member to the Permanent Point program?
  9. Permabanning current members for one time severe posting violations (porn, piracy, hate link)?
  10. PB brand new members for severe posting violations?
    [*]PB current members for persistent, ongoing rules violations and accumulated infractions and bans?
I've bolded the ones that I think we should be allowed PD on.

On Transparency: What does that mean?
  1. Know which moderator did which action
  2. Know why the moderator took the action
  3. Know if any other moderators participated in the decision to act
  4. Know which other moderators took place in the decision to act
  5. See the discussion those moderators had
  6. See any pms between the acting mod and the target of the action
  7. Be able to directly question the mod who acted
  8. Have that mod be required to respond
Why don't we try them all out and see which ones work.

Power and effect of vox populi on mods and bad boys:
  1. Select mods/staff
    [*]Have input on staff selection
    [*]Have an actual say on staff selection
    [*]Evaluate mods/staff
    [*]Remove mods/staff
  2. Have input on staff removal
  3. Have an actual say on staff removal
  4. Be able to permaban members
    [*]Have input on PBs
    [*]Have an actual say on PBs
    [*]Be able to vote PB members back to good standing
Bolded again.

On the Staff Selection stuff, you guys come up with a list of, say, 2 or 3 acceptable candidates, and we vote on the one we want. All 3 are acceptable to you, and we vote on the one that's acceptable to us, too.
 
For the second section:
All of that can't work, because there's definitely stuff in the PMs which is not supposed to be public, as well in the conversations about an action.
If you now say "then you don't have to make it public", then you also need to come up with a rule set what to make public or not, else you'll definitely have a discussion about that the next time something is not made public.
EDIT: Should also be added that this meant at least in the last year roughly 4 threads per day regarding reports, every third day something about a regular ban, and every second week a decision about a PB. Not including PM exchange, not included not further documented edits within threads, not included infractions, not included thread movements, etc.

For the third section:
There's the necessity to define "we".
I remember it from one of the processes in one of the ontopic forums...we thought about adding thread prefixes. Which ones are necessary? -> ask the community.
Okay, that's not problematic at all, right? No controversy there, right?
At the end the decision about the thread prefix was more or less made from another part of the community (which was not involved in that forum part at all), because some morons decided it was funny to raid that poll and to vote for another option.
That one prefix, which nobody wanted at the beginning, has been implemented. Because it had been voted for it. Not from the right people, though.

EDIT:
For anyone who wants to have public discussions about bans/PBs/permanent points: You should be aware that this doesn't make the whole process less biased then before.
Because you're setting the person, who's discussed about, up for being targeted by trolls. Which will then either result in a) lots of troll crap or b) some horribly unhappy persons, who feel like being targeted and who can't defend themself.
You need to solve that problem if you want to further discuss that.

I have visited sites like that…. only once each. CFC is a pleasant refuge from nasty places like that. Speaking only for myself (unlike those who seem to feel they speak for everyone), I like the way CFC is moderated now.

(And yes, even though I have not joined the discussion, I have been reading it since this thread first started.)

If I see that right, then you've mostly visited the unproblematic parts, where the things can easily be dealt with, and where nobody thinks about stuff like this here.
Means everything besides OT and some other, smaller areas.
 
Yes, OT is 'one' forum, but isn't it the largest? And isn't it the one where people from all five civ-games, and forum games, and Alpha Centauri, and so on, gather together?
 
For anyone who wants to have public discussions about bans/PBs/permanent points: You should be aware that this doesn't make the whole process less biased then before. Because you're setting the person, who's discussed about, up for being targeted by trolls. Which will then either result in a) lots of troll crap or b) some horribly unhappy persons, who feel like being targeted and who can't defend themself. You need to solve that problem if you want to further discuss that.

I think the idea is for the target of the moderator action to initiate/request/opt-in to a discussion about the action. I think the target should be allowed to participate until they have demonstrated they are not putting up a serious case for why the moderator action was unduly harsh.
 
I've bolded the ones that I think we should be allowed PD on.


Why don't we try them all out and see which ones work.


Bolded again.

On the Staff Selection stuff, you guys come up with a list of, say, 2 or 3 acceptable candidates, and we vote on the one we want. All 3 are acceptable to you, and we vote on the one that's acceptable to us, too.

FYI, BirdJaguar's list is formatted as an actual list, so apparently the bolding you applied doesn't show up. I think it will work if you just remove the list tags.
 
The bolding *does* display correctly.
 
Yes, OT is 'one' forum, but isn't it the largest? And isn't it the one where people from all five civ-games, and forum games, and Alpha Centauri, and so on, gather together?

That might be, but doesn't address the point :dunno:.

I think the idea is for the target of the moderator action to initiate/request/opt-in to a discussion about the action. I think the target should be allowed to participate until they have demonstrated they are not putting up a serious case for why the moderator action was unduly harsh.

This is the upside, but I'm talking about downside of the same matter.
 
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