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So why was CFC down (on and off) the last 3 days?

Discussion in 'Site Feedback' started by Abaddon, Sep 11, 2011.

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  1. NickyJ

    NickyJ Retired Narrator

    Joined:
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    The Twilight Zone
    I've had it happen only twice today
     
  2. Furiey

    Furiey No Longer Just Lurking

    Joined:
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    Been down most of the evening for me.
     
  3. SouthernKing

    SouthernKing crickety cricket

    Joined:
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    Been down twice today, both about 30-45 min periods
     
  4. GenMarshall

    GenMarshall Night Elven Ghost Agent

    Joined:
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    If it weren't for the auto refresh addon for firefox. This would be my route if the servers keep on going busy every day/every two days :rolleyes:.
     
  5. hoplitejoe

    hoplitejoe Top fun-poster

    Joined:
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    I say we get Christopher Tin to buy us a server!
     
  6. FeiLing

    FeiLing Deity

    Joined:
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    Noticed the last few days downtimes from about 18:00 gmt+1 to 22:00 gmt+1.
    Of course I haven't hit F5 all the time. But about every time I came here during these times it didn't work.
     
  7. ainwood

    ainwood Consultant. Administrator

    Joined:
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    30,074
    Remember: If it is down at around midnight EST (I think...) on monday & friday (well, NZ time, that is) then its probably site backups. Otherwise, I am interested in knowing specific times that you have problems, and I can look back and see if it a particular scheduled task or what it is. We're not convinced it is a server problem, but need information to confirm or otherwise.

    To help, please record any times, ideally post here with the times, based on US E.S.T. You can find that time >>USING THIS LINK<<

    I am also interested if you have problems when logged-in vs visiting as a guest (I found that I couldn't access whilst visiting as a guest, but was OK when logged-in; that would suggest its a software issue, not a server one).
     
  8. Hammer Rabbi

    Hammer Rabbi Deity GOTM Staff

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    wow, that would have helped a lot a week ago.

    ive had more than 20 site drops in the last 10 days. for a fair time on when that happened look at the previous complaints and subtract 10-30 minutes to see the times when it is happening. no one has bothered to address this until way too late i think.
     
  9. GenMarshall

    GenMarshall Night Elven Ghost Agent

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    I recall they happen around 3:00am EST Tuesdays and Fridays IIRC. backups that is, I don't usually count them anyway (Unless they go on longer than usual).

    Of course reporting these outages is easy for me since EST is kind of my default time ;).
     
  10. Mise

    Mise isle of lucy

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    You could rather easily make a script that looked up the website every 30 mins or so to see if the "server is too busy" message came up, then log that. Maybe I'll do that for shoots and googles and stick it on my phone, so I can do that without sucking too much extra power from my PC...
     
  11. kiwitt

    kiwitt Road to War Modder

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    You may want to install a trial version of this program

    Network Server Monitor
     
  12. aimeeandbeatles

    aimeeandbeatles watermelon

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  13. Boundless

    Boundless Deity

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    Is Thunderfall even alive? Does he even care about this site anymore? Who is at the helm?!?
     
  14. Maniacal

    Maniacal the green Napoleon

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    I'm concerned that the CFC staff, after well over 6 months of this, don't have any monitoring system already.
     
  15. ParadigmShifter

    ParadigmShifter Random Nonsense Generator

    Joined:
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    Maybe they have enough on their hands right now.
     
  16. Lefty Scaevola

    Lefty Scaevola Moderatus Illuminatus Super Moderator

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    This suggests that we are looking at a software problem with the forums, rather than a hardware problem, but I have no idea. I almost never get to see the downtime, because it mostly occurs when I am asleep.
     
  17. Birdjaguar

    Birdjaguar Hanafubuki Retired Moderator Supporter

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    I'm with Lefty; evenings in the MT zone seem pretty trouble free.
     
  18. aimeeandbeatles

    aimeeandbeatles watermelon

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    Did anyone look at the memcache as I point out.
     
  19. ainwood

    ainwood Consultant. Administrator

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    To clarify a couple of points and answer a couple of questions.

    Yes, Thunderfall still visits. He doesn't post much in the public forums, but he was here as recently as yesterday. Regardless of whether he is here or not, Plotinus, Padma and I have his delegated authority.

    While I appreciate the monitoring suggestions, we have, of course, been discussing it with the hosts and have been looking at server logs etc. Our hosts have, I understand, automatic outage reporting and are therefore notified whenever there is a server issue. They are professional hosts! Why we are having trouble diagnosing things, and why we are asking for more specific, detailed information, is because it appears to be some sort of configuration or some other vBulletin system issue, not a server one. Plotinus made a change that we hope has helped, but we need more info. If we can get reports on when it is happening, then that helps us pin it down.

    For what its worth, my timezone appears fine - I can only recall about 1 or 2 outages / go slows affecting me in the last few months. Again, something that makes it hard to diagnose.
     
  20. GenMarshall

    GenMarshall Night Elven Ghost Agent

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    Just happened to me at 10:52 AM EST.
     
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