Okay, sorry. I'll fix everything after lunch.
Well, there go your $20 tips!

Okay, sorry. I'll fix everything after lunch.
Given the crap level of customer service you get in European restaurants (at least the ones I visited in England, Belgium, Holland, and France), I'm surprised more Euros don't see the wisdom in tipping. Oh well, enjoy your unsatisfactory service.
You guys can crow all you want blah blah blah, but it works. Its a good system. I like that if I tip more then my pizza gets here quicker and hotter, etc....
I'm not anti-Europe at all. I'm saying this, objectively, as someone's who's been to parts of both places... the system (which happens to be in European places I've visited) sucks from the standpoint of the customer's satisfaction.please let's not turn this into yet another US vs. Europe thread, ok? Both systems have their advantages and disadvantages.
More than that. A driver who only make 10% off of each delivery isn't really doing all that well, unless he's very busy. Drivers have to average a few bucks more than a min. wage, because of the hazards on the job, and the wear/tear on their cars, or else people won't drive.
So you'll have to more than double the base rate of all pizza drivers, and give them that cushion built into the pizza cost.
Given the crap level of customer service you get in European restaurants (at least the ones I visited in England, Belgium, Holland, and France), I'm surprised more Euros don't see the wisdom in tipping. Oh well, enjoy your unsatisfactory service.
You guys can crow all you want blah blah blah, but it works. Its a good system. I like that if I tip more then my pizza gets here quicker and hotter, etc....
I didn't accuse you of thatI'm not anti-Europe at all. I'm saying this, objectively, as someone's who's been to parts of both places... the system (which happens to be in European places I've visited) sucks from the standpoint of the customer's satisfaction.
I didn't accuse you of thatIt's just that such a post is prime food for starting such debates, I was just preemtively bemoaning it
FWIW I've had good and bad service in both Europe and the US![]()
Nor is service in Europe worse, on average, than it is here, I would guess.
Its not like I was there for a decade, but on my trip I found it to be appreciably worse in terms of the dining experience.
And, fwiw, I was trying to "eat off the beaten path", ie avoiding tourist trap places that might not be an accurate reflection....
That said, I LOVED MY TRIP AND I LOVED EUROPE.
I've also formed my opinion from discussions I have w/ my European-born friends. Its just one of the variety of topics that comes up from time to time. They seem to agree w/ me that the tipping culture we have for food service generally results in a much better experience and value for the customer.
I do give you guys credit since I would not want to be a kitchen jockey for the reasons you gave but we also do a lot of work if not more. Who washes the dishes all day when not on delivery? Who is there till 1 in the morning preparing dough, mixing sauces, breaking down boxes, emptying trash cans, mopping, sweeping? Where I work its us drivers. Kitchen people are gone by 9 or 10 at the most.
No offense intended but, where I work, when they're not preparing orders kitchen people are either playing grab ass with the waitresses or out back on break smoking pot.
And They do mess up a lot orders that drivers get blamed for. If they make a POS pizza or forget to include drinks in the order then its us drivers who have to take the second order to the customer. And we get nothing for second (sometimes third) trips to correct orders. Not from customers or Pizza Hut.
Not saying thats how it is every where or where you were. But that is how it is here at my Pizza Hut.
I always tip my drivers $20-$40, depending on car driving (if truck 40, if small car 20)... regardless of how much the pizza(s) costs.
I always alert the Judge early on that my client is a big tipper if the service is satisfactory.It also begs the question, what comes first, the service or the tiip? Well, the service obviously.
Is Pizza code word for black tar heroin by any chance?