I'll ask you straight: Does it strike you as dishonest for a pizza delivery company to advertise delivery as 'free' when it isn't?
Yes. Most sales tactics strike me as dishonest on some level.
Does it also strike you as unreasonable for me to expect that when I order food it arrives hot enough that I don't need to (re)cook it myself?
Why shouldn't you expect that?
It only strikes me as unreasonable that you expect a service for free. If we had no tipping culture, the menu prices would rise for delivery orders. Whether it's paid for with tips or higher menu prices, no service is truly free.
Because in a cut-throat business providing that service helps you sell more pizzas? I would have thought that was obvious.
I'm talking about the driver, not the house. The driver does it to make money. His money comes in tips.
Yes I pay him. I pay him whatever it said it had to on the menu, because that is the legal contract I entered into with his business when I ordered. If it's pissing down with rain i'll probably give him a couple of quid extra as well.
Well I can't speak to a couple of quid, because we obviously do things differently here and there. Just understand that over here, when you give the driver the amount listed on the menu, you're paying the house. Not him. He's getting paid minimum by the house, and the rest of his pay comes from you.
Sorry. Employing a rhetorical device. I was aware that you were not a deliverer of pizzas.
I just don't want my comments applied to pizza people. I'm not sure that it would be accurate.
So then what am I tipping for?
People appear to me to be tipping because they feel obliged to do so to get satisfactory service, not out of a desire to receive their pizza in ten seconds flat.
Your tipping is paying the driver for delivering you your pizza. In our culture we understand that the customer will pay the driver directly. People are tipping because they understand that they are responsible for paying the driver.
I also need to correct myself. Earlier in the thread I quoted $2.13 as the minimum service wage. I was mistaken, at least, in Rhode Island the minimum service wage is $2.89. It could be this way nationally, but I'm not sure.
It might seem odd that I didn't know my own wage, but I hope that gives you some kind of impression about the importance of tips, at least to a bartender. My pay is what I walk home with in my pocket at the end of the night. Every two weeks I get a check for $60 or $70 for seven or eight nights of work. That check is my $2.89 hourly pay, minus taxes on that sum,
minus taxes on my assumed tips. Now, I usually made more than the assumed amount, but even if I had a dead week and didn't make the assumed tips, those taxes are still deducted from my check. I never pay much attention to the breakdown, because the check is trivial compared to my pay - my tips. I don't need any of you turning this paragraph into a debate, I just wanted to share my experience.