Hi all, It's been a while since I've posted on CivFanatics, but I have a problem I think the helpful CivFanatics community may be able to help with. On Friday, my fiancee's laptop was infected with a computer virus called AV Security 2012. This virus essentially acts like an anti-virus program, but it prevents the user from running any computer programs at all and declares that program infected by a virus. AV then offers to remove the infection if you will buy their anti-virus software. The program also causes her web browsing to redirect to the AV website purchase page. There are also a bajillion pop-ups notifying her of infected files and programs, and the thing is constantly scanning her computer for more viruses. Anyway, I've disconnected it from the internet (funny that her web browser still opens and displays an AV website page), and we've kept it off ever since. My immediate thought is to format her entire computer using the disk that came with it (this is a Dell laptop, btw). However, I'm not sure even a format will fix the problem. There are a few videos on youtube about removing the virus, but they mostly tell you to download some form of anti-virus software. I tried to download AVG from my computer and transport it via flash drive, but the virus won't let me install AVG (no surprise). I imagine someone out there has experienced this virus and may have a solution. Any help would be greatly appreciated. Best Wishes.