Instant e-mail notifications have stopped being sent

[Valka D'Ur]

Someone feel free to correct me if I'm wrong, but we're told it's a matter now of waiting to communicate with the company that's hosting CFC. But it's been EIGHT MONTHS. Isn't communication when there's a problem one of the things Thunderfall pays this company for? Not to mention actually fixing things when they don't work?

How many people have tried to register here, never got their email to confirm registration, and just gave up in disgust? That can't be good for business or CFC's online reputation.

 

[Lefty Scaevola]

So, if we try to use the password reset function we won't get an email? Yikes.

Yep, on the automatic reset, the password would be randomly reset, but no email would be sent or received. For now if you password is lost, it is contact an admin through whatever communication channel you can use to get a manual reset.

 

[Takhisis]

Then people are advised to use the CFC Chat, #fiftychat, #nes or any other such channel they can find.

 

[LKendter]

WOW - the first posts are early February?

At this point I'm totally lost. What is so hard about fixing this?

 

[Valka D'Ur]

I have just received 3 email notifications from CFC, yay! They're for current threads, yay!

The problem: They're accompanied by this note:

This message may not have been sent by: thunderfall@gmail.com Learn more Report phishing

Not yay.

 

[Lefty Scaevola]

I GUESS that means the hosts have turned on that function and now watching the logs for it to see if that is the spam hole.

 

[Zelig]

Eh, well the email was probably not sent by thunderfall@gmail.com.

I mean, you wouldn't actually use a regular gmail account for mass forum notifications.

 

[ainwood]

Yes, turned back on, but we are not 100% certain that the original problem is fixed, so will watch to see if the spam sending resumes. Fingers crossed.

 

[Takhisis]

Do you know when the next Gallery ones should be up? I promise I'll post if they come.

 

[skodkim]

Fantastic! Notifications are back - keeping my fingers crossed!

\Skodkim

 

[LKendter]

I got a few notifications, then they stopped. Were they turned back off, or getting blocked somewhere?

I know I had to force the first one out of my spam folder.

 

[skodkim]

Well, I just got one about this post

\Skodkim

 

[Valka D'Ur]

They've stopped again.

Yes, I checked my spam folder. Yes, I should have had reply notifications for a few recent posts and never got either them nor the daily update on my subscribed forums.

 

[Lefty Scaevola]

Yeah, they were turned off again last night. Spam exploit again.

 

[Takhisis]

 

[skodkim]

\Skodkim

 

[croxis]

<The_Reckoning> hey, is anyone admin here?
<The_Reckoning> i can't post
<The_Reckoning> i get Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system? If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
<croxis> Did youg et the activatin email?
<The_Reckoning> made my account in 2005
<The_Reckoning> changed the email it points to a few times
<The_Reckoning> just tried pointing it to a non-hotmail email in case that was the issue
<The_Reckoning> getting no activation emails when i do so
<croxis> what is your forum user name?
<The_Reckoning> <

 

[Valka D'Ur]

Let's hope it doesn't take another 8 months to get the email notifications back...

 

[Lefty Scaevola]

I have manually activated his account and sent notice to him at his belarouci.com email address. If he needs a manually password reset or email change, please get word to me

<The_Reckoning> hey, is anyone admin here?
<The_Reckoning> i can't post
<The_Reckoning> i get Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system? If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
<croxis> Did youg et the activatin email?
<The_Reckoning> made my account in 2005
<The_Reckoning> changed the email it points to a few times
<The_Reckoning> just tried pointing it to a non-hotmail email in case that was the issue
<The_Reckoning> getting no activation emails when i do so
<croxis> what is your forum user name?
<The_Reckoning> <

 

[Ramkhamhaeng]

A new user contact me too aks for activation:
Please acctivate 'Piruparka'

Oh, he is already registred, but can not reset his passwort.
How can he get an new one without this registration mail?

He has access to Civ:BE for a few weeks now and would probably post some infos about the game

Edit: Well, I've send a PM to Lefty Scaevola with the (probably) used mail adress.