For those wondering about my electricity issues:
I have been on the phone to my electricity provider now for 72 minutes, speaking to the dog stupidest woman I think I have ever been on the phone with. On no less than four separate occasions she has taken me off hold to tell me she is putting me on hold (WTH?).
They want to charge me $495 to check if my electricity meter is faulty. If it is faulty, no charge, but if it isn't, that's $495. Now, if my neighbours are tapping my electricity, as I suspect, that is $495 I need to pay just to determine if I am being tapped or not. This is on top of a $1222.50 electricity bill. This is all in spite of the fact that a self-check by me, with a seven day gap in between checks, determined that, with only three appliances turned on for a week (fridge, modem, microwave), and occasionally my phone and/or iPad plugged in to charge (I have used the TV one day this week) I have apparently used around $150 worth of electricity. My quarterly bill over Autumn was $157.59.
I swear to god, this woman is dumber than a box of rocks. I have never had to do the "talk slow-er and LOOOOUD-ERRR" thing for a solid five minutes straight before today. And she keeps trying to go off on tangents to avoid the central issue! She said it was best to compare my account not to my last quarter, but to this time last year, I said I had and it was $1000 higher this year. She asked if I had any new appliances, I said yes, but they weren't the issue. She then attempted to ask if my new refrigerator, which I purchased in February, could be causing my power usage increase in October. ****ing stupid b****!
And my issue isn't even that hard. Can I get my meter checked, how much will it cost, when can it happen? Surely she must deal with this exact question every goddamn day.
After all this, I have eventually been forced to hang up on her, because she was not solving my problem at all. I intend to file a complaint about her as soon as I calm down, although I suspect she has been deliberately told to be an idiot in order to discourage people from calling. Funnily enough, she was quite happy to repeatedly claim she was trying to save me money and try to go off on tangents about energy ratings and energy savings.
EDIT: Oh, and just for fun, I have now apparently been kicked off their website and can't log back in. Presumably because they don't want me to have access to my information or something.